Theme Update Failed "This is usually due to inconsistent file permissions"

[sewotherspoon]

Hi

I am attempting to update my site (uses X-child theme) which is running X 7.2.3 to the latest version 8.0.4. However it won’t. I get the following error message (see below). Are you able to advise what I should do?

Updating Theme X (1/1)

Downloading update from https://themeco-packages.s3.amazonaws.com/d940c8c440f230138995a40c4daf0904/x_package/x.zip…
Unpacking the update…
Installing the latest version…
Removing the old version of the theme…

Warning : chmod(): Operation not permitted in /Applications/XAMPP/xamppfiles/htdocs/tbmes/wp-admin/includes/class-wp-filesystem-direct.php on line 173

Warning : chmod(): Operation not permitted in /Applications/XAMPP/xamppfiles/htdocs/tbmes/wp-admin/includes/class-wp-filesystem-direct.php on line 173

Warning : chmod(): Operation not permitted in /Applications/XAMPP/xamppfiles/htdocs/tbmes/wp-admin/includes/class-wp-filesystem-direct.php on line 173

Warning : chmod(): Operation not permitted in /Applications/XAMPP/xamppfiles/htdocs/tbmes/wp-admin/includes/class-wp-filesystem-direct.php on line 173

Warning : chmod(): Operation not permitted in /Applications/XAMPP/xamppfiles/htdocs/tbmes/wp-admin/includes/class-wp-filesystem-direct.php on line 173

Warning : chmod(): Operation not permitted in /Applications/XAMPP/xamppfiles/htdocs/tbmes/wp-admin/includes/class-wp-filesystem-direct.php on line 173

Warning : chmod(): Operation not permitted in /Applications/XAMPP/xamppfiles/htdocs/tbmes/wp-admin/includes/class-wp-filesystem-direct.php on line 173
Theme update failed.

An error occurred while updating X: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. .DS_Store, framework/tco/.DS_Store, framework/.DS_Store, framework/dist/.DS_Store, framework/functions/.DS_Store, framework/fonts/.DS_Store, framework/views/.DS_Store

[tristup]

Hi @sewotherspoon,

Thanks for reaching out.
It seems the issue related to the file and folder permission, which does not allow you to upload the latest version of the theme, you need to ask your hosting service provider to resolve this.
The following articles will help you to know more about this:

1. https://kinsta.com/knowledgebase/installation-failed-could-not-create-directory/
2. https://www.digitalocean.com/community/questions/cannot-update-wordpress-plugins-file-permission-issues
3. https://www.digitalocean.com/community/questions/wordpress-automatic-update-permission-issue

Please remember that the file permissions issues are not theme related and are beyond the scope of theme support.

Thanks