Theme Option not loading correctly

[lowlandet]

Hi,

My theme option is suddenly not loading in anymore:

Can you help me get it back?

[tristup]

Hi @lowlandet,

Thanks for reaching out.
I found the website URL in your Themeco Account, investigated it, and found that you are using the older version of X i.e. 8.3.3 whereas updated the Cornerstone version to its latest 6.0.8.
The issue you are having might be due to the incompatibility between X and Cornerstone. I would suggest you follow the below steps while updating the X theme and the Cornerstone.

1. Delete the Cornerstone
2. Update the X theme to the latest version on automatic updates
3. After the X theme is updated, use the link in the dashboard to automatically install the Cornerstone. It will be at the latest version

Please clear all type cache including the Style Cache from Cornerstone > Settings > System > Clear Style Cache and check in the incognito/private mode of the browser.

Hope it helps.
Thanks

[lowlandet]

Thanks, worked like a charm!

[tristup]

Hi @lowlandet,

Glad that we are able to help you.

Thanks