Theme not validating

changed dev domain to production.

we have unlimited licences

first removed the dev domain from account, then validated the new domain

it is listed in the account but on the website it keeps showing the message that domain is not validated

cleared the caches

Hi Kris,

Thanks for reaching out.

I suggest that you delete the website in your unlimited license and re-enter again your license code in your WP dashboard. If it doesn’t help, I also advise that you disabled all your plugins.

Only if none of that helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

Hello Kris,

Glad that you were able to resolve your issue by yourself.

Have a great day!

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