Theme Is Broken - Urgent!

Hello… my theme is broken. I use cornerstone to make edits to my site and it absolutely will not load. It’s crucial that I’m able to make edits.

Can you please help me?

Hello Renee,

Thanks for writing in! Can you please confirm that you have updated to the latest versions?
Our latest versions are:

  • X theme 7.1.2
  • Cornerstone 4.1.2
  • WordPress 5.3.2
  • PHP 7.3

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).
Kindly make sure that you have meet the requirements to run the latest version. You can check this out:

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

You’re the absolute best!! Thank you!! For some reason, my default PHP was set to 7.1 although 7.3 was downloaded. That fixed the issue :smile:

You’re welcome Renee!
We’re glad we were able to help you out.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.