Hi X Team - I’ve run into a problem updating the theme and plug-ins for my web-site. It will not allow updates. Can you please take a look and see if the theme is causing any issues? More information to follow.
Hey There,
I’ve performed a reset of your license and your site is now validated properly. Feel free to initiate the update of the theme and plugins at any time. Let me know if you need anything else.
Thank you for your help!
Hi Friends,
We thought we were done, the plug-ins do allow updates. But now when changes are applied to the the pages within the Cornerstone builder, we are getting this error message below. How can we fix this?
Hey @bluetroop2,
In the first instance, you can review the troubleshooting article here, and follow the steps for these sections:
- Testing for Plugin Conflict
- Child Theme
- CSS/JS Customization
- Disabling Cache
- Disabling CDN
- Version Compatability
If after checking all of the above, the problem persists, please advise and we will investigate further.
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