Hello i have the latest update for the x theme and the regular X cutomizer menu is gone. All i see is the standard theme customizer menu but none of the options that are specific to X. Before i used to be able to change everyting within the theme now i cant change nothing anymore? Please help with this issue?
If you used to set the options from the customizer, you might be using a quite outdated version of X. If you are not using the most updated version of X, the customization options are now in X > Theme Options.
Hope this helps.
I have the X option but not the suboptions you have on your menu. When i hower over the X nothing happens when i press it this screen comes up. None of the options you have come up
You will need to install and activate Cornerstone as well so that you will get all the options for X although Cornerstone should be automatically installed on your site if X is active so kindly try to check your plugins page and enable Cornerstone.
If the issue persists, try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
In case you are still not getting the option, please provide us with the admin access to your site in a Secure Note:
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