The video autoplayed don't appear in the first visit

[elise83]

Hello team.
On all of my pages, I have an autoplay video.
the problem is when a new visitor visits the website(in any URL) the video doesn’t appear (a blank block screen appears).
but when I visit another page the video play automatically.

[tristup]

Hi @elise83,

Thanks for reaching out.
I have checked your website and found the issue you described in your post. It seems that there might be some JavaScript issue is coming from the Elementor plugin, which might be the reason behind your issue.
It seems that the video and the content have been added through the Elementor page builder, I would suggest you contact the Elementor support on this.

Please remember that we don’t offer any support or investigation on the 3rd Party plugin or related issues.

Thanks