Not sure what info you will need or if you can be of any help but i’m having problems accessing https://rediresults.com and https://rediresults.com/wp-admin
Getting an HTTP ERROR 500
I thought it was a PHP issues so I upgraded to 7+
that didn’t work
Contacted cPanel support and they determied its an issue with x-Theme.
I’m just going to cut and paste their response. Hopefully this is somethign that can be fixxed.
I will provide credentials in following secure message.
Here is their response.
Hello,
I have found that the problem is due to your wordpress’s theme missing some important files, and causing a php fatal error to occur.
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[21:03:10 server1 root@9285341 /home/rediresults/public_html]cPs# tail -n5 /home/rediresults/public_html/wp-admin/error_log
[15-Feb-2018 01:59:28 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/ubermenu.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’) in /home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/setup.php on line 91
[15-Feb-2018 01:59:35 UTC] PHP Warning: require_once(/home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/ubermenu.php): failed to open stream: No such file or directory in /home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/setup.php on line 91
[15-Feb-2018 01:59:35 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/ubermenu.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’) in /home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/setup.php on line 91
[15-Feb-2018 02:01:49 UTC] PHP Warning: require_once(/home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/ubermenu.php): failed to open stream: No such file or directory in /home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/setup.php on line 91
[15-Feb-2018 02:01:49 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/ubermenu.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’) in /home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/setup.php on line 91
[21:03:23 server1 root@9285341 /home/rediresults/public_html]cPs# ls -l /home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/ubermenu.php
ls: cannot access /home/rediresults/public_html/wp-content/themes/x/framework/functions/global/plugins/ubermenu.php: No such file or directory
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Everything that the X theme normally keeps in “wp-content/themes/x/framework/functions/global/” is missing, because the entire global folder is missing.
You may want to try reinstalling or updating this theme, to see if that corrects the missing files.
Wordpress has a good general purpose troubleshooting page here: https://codex.wordpress.org/Login_Trouble — this page mentions an easy way to disable the theme when it’s breaking the admin area, which can be done by renaming the “x” folder to something like “x.bak”
You can also change the theme in the database manually — here is a good article for that: https://www.inmotionhosting.com/support/edu/wordpress/change-theme-in-db
Please let me know if you have any further questions or difficulties.