The preview could not load - HELP

[juliana]

Hello,

I though it was because of a caching plugin that this message appeared but apparently not. I saw some tickets here with similar/same issues. Please… changing host at the moment will be nightmare… help sap. thank you

[ruenel]

Hi @Juliana,

Thanks for writing in! I have investigated the issue and it is because there is an Error 403 going on when you edit your page in the editor. I also noticed an SSL issue in your backend.

You can check this in Settings > SSL. By the way, it is also great if you can check out this article to resolve the error 403.

• https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

Best Regards.

[juliana]

Hi the 403 error and the message on the preview as gone. But the SSL issue its still bugging me. Can yu help me with that or its out of the scope of support?

thank you

[marc_a]

Hi Jujiz,

Regretfully, fixing the SSL issue is outside the scope of our customer support. You may seek a 3rd party developer to help you with your problem.

Hope that helps and thank you for understanding.