After doing a lot of troubleshooting I am still not able to update anything on the website. I keep getting an error that says “The link you followed has expired.”
I called Godaddy and we have 10mb limits so not sure what the issue is. Anyone dealing with this?
Hi @lostimagination,
Thank you for reaching out to us. I checked your setup and the first thing I noticed is that you’ve an outdated version of X and Cornerstone which could be causing the issue. Please ensure everything is up to date according to our version compatibility list at https://theme.co/docs/version-compatibility. Please follow the best practices when updating your theme and plugins. See https://theme.co/docs/product-updates for more details.
Upon further checking, I see you’ve cache enabled in your setup, please clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
If the issue persists then please test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If nothing works then please follow this guide here https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/ and please have your host try increasing the following PHP settings to the specified value or to the maximum the web host can increase.
upload_max_filesize = 100M
post_max_size = 100M
set_time_limit = 5000s
max_allowed_packet = 16Mb
innodb_log_file_size = 128mb
And increase your allocated memory by adding this code in your wp-config.php (see https://theme.co/docs/how-to-increase-php-memory-limit)
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Until your host adjust your configuration values, please have a look at the following article https://theme.co/docs/common-issues
Let us know how this goes!
I tried it all and still have issues. Can’t update anything or make any updates. I even raised the memory and is not working. Anything else you suggest?
Hi @lostimagination,
Can you clarify where we can see that error? I was able to update the X and Cornerstone on your staging site with no issue.
Thanks,
I am not able to install Theme X Pro and add any products on Woocommerce
Hello @lostimagination,
Regretfully the given FTP credentials is not working for us. Please double check the information. Meanwhile, I have tried to update one of the plugins and it resulted to a fatal error. This means that something in the settings is breaking the site. At the moment, it is giving a “Briefly unavailable for scheduled maintenance. Check back in a minute.”
Please provide us the updated FTP details so that we can fixed your issue immediately.
Thank you in advance.
Thank you see details above. Thanks for your help. I’ve never had this issue before.
Hello @lostimagination,
Thanks for the information. The issue has been resolved. There was a commented lines in your wp-config.php.
I went ahead and it is fix now.
Regards.
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