i just updated the X Theme today and my website is broken now… why ?
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with your theme, X.
First, visit your website (https://cryptotipsfriends.com/) and check for any visible issues. Next, visit the page where the error was caught (https://cryptotipsfriends.com/wp-admin/customize.php?theme=x&return=https%3A%2F%2Fcryptotipsfriends.com%2Fwp-admin%2Fthemes.php) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
¨help me plz There has been a critical error on this website. Please check your site admin email inbox for instructions.
Hey Fred,
Thanks for writing in!
Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to. We provide support to our customers 24/7/365 in the Support Forum. Support questions are answered in the order received and responses may take up to 24 hours (typically sooner). Complex questions or busy times may take longer.
In the meantime, please check out this documentation to resolved your issue:
If the issue persist, kindly provide us access to your site so we can check your settings. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
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– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
ok i share the details
just try to preview the X theme and you will see the bug , problem…
Hi Fred,
I have checked your website and found that the PHP version 7.2.34 is installed on your server. It might be the PHP version is the reason behind your issue, I would suggest you upgrade the PHP version to 7.4 by contacting your Hosting Service provider and checking if that issue resolves or not.
Hope it helps.
Thanks
1 Like
problem solved wow thanks a lot guys !! really good support for my first problem thanks and have a nice day
Hi Fred,
Glad that we are able to help you.
Thanks
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