Hi, it seems that (probably because of an update) the skin builder of the ‘The Grid’ plugin isn’t free anymore and doesn’t work without an upgrade. Because of this all my customs skins aren’t available or deleted. I don’t really know what exactly is the case.
Is there any way I can save or get to the Skins without an upgrade?
Did you quit the deal with The Grid so it’s not free anymore?
Best, Effi
Hi Effi,
Unfortunately, The Grid plugin is not a bundled plugin anymore and is beyond the scope of Theme Support. I would suggest you contact the Plugin Author on this case, or you can avail of our newly launched service called One, where we answer the questions beyond normal theme support.
Thanks
Alright, thanks! It would be great if you could send an email notice before cutting out a plugin, so there’s some time to change in advance.
Hi Effi,
It has been already notified in the following Release Note for Pro version 5.0.0 on August 19, 2021.
Thanks
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