The Grid Plugin isn’t working. I’m getting the message No content was found for the current ursername(s) and/or hashtag(s). across all my sites
Hello @dwmeyer17,
Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:
- Pro theme 3.1.2 or
- X theme 7.1.2
- Cornerstone 4.1.2
- The Grid 2.7.4
This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).
After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Please let us know how it goes.
I’m having some issues with updating the latest version of The Grid. It will only let me do up to 2.7.2
Hello @dwmeyer17,
To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
Regards.
Hello @dwmeyer17,
You seem to forget to send the URL as well. I have checked your licenses and you have several sites.
Which one is it?
Thanks.
Hey @dwmeyer17,
If a plugin update notification is not available, try deactivating it first.
Hope that helps.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.