Hi there,
I’ve updated plugins/themes and have deactivated all plugins to try and figure out what is happening. For whatever reason, the backend within the X Pro builder, the Grid is showing, but if I go to the front end, it loads the grid for a moment then the grid disappears.
Can you please login and take a look see why this could be happening?
Much appreciated.
Thanks for reaching out!
The reason why the Grid is not displaying in your front-end because of your filter options. In the Grid filter/sort tab, you set the filter combination logic to and means that all the combination in your filter by on load ( birds, cats, dogs, fish. reptiles) should be there in one product so that it will display the grid. In order to fix your issue, you should set the filter combination logic to or so that any product has any of this (birds, cats, dogs, fish. reptiles) category will be displayed in the front-end.
Hope that helps.
Thank you.
It did the trick,
Thank you!
You’re welcome and it’s our pleasure to help you. If you have any other concerns regarding our theme features, feel free to reach us.
Thank you.
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