The Grid - not able to update

Support
#1

Hi,
My website was working fine with The Grid displaying the instagram feed, but is not loading the feed anymore. Last time this was due to a new update. Somehow what ever I do I am not able to update.
Can you please help me?
Thanks!
Aida

#2

Hello @letterpressious

Thanks for writing to us.

We already have posted this in our issue tracker so this issue will be queued for fixing by our development team. Please stay tuned for the succeeding theme versions as the fix will be included in one of them.

Thanks for understanding

#3

thank you for getting back to me!
is it possible to help me update? the instagram feed is not showing on the website now.
your colleague somehow did the update for me last time.
thanks!
Aida

#5

Hello Aida,

I checked your site Dashboard, It seems that your plugin is updated. It is an issue of The Grid plugin.
I tested it on your server but did not work. As I mentioned above we already have posted this in our issue tracker so this issue will be queued for fixing by our development team.

Please stay tuned for the succeeding theme versions as the fix will be included in one of them.

Thanks for understanding

#6

Hi,
Thanks for your reply. Is there another solution since its not really acceptable to have to wait for a new release. The website is now not functioning as it should be, so I hope you can help me with another way to make this work. So I need another way to show my instagram feed on the website. I hope you can help me.
Thanks!
Aida

#7

Hello @letterpressious,

You can use the Essential Grid plugin to display Instagram feed. Please follow these steps.

  1. Go to Your Dashboard
  2. Create a New Grid
  3. Select the source Stream—>Instageam

Please have a look at the screenshot given below.

Essential-Grid-‹-Barber-Site-—-WordPress
Essential-Grid-‹-Barber-Site-—-WordPress1278×545 43.7 KB

If you haven’t installed the Essential grid plugin then, please install the plugin from here Pro-->Validation

Validation-‹-Barber-Site-—-WordPress

In case if you haven’t look at our documentation about the Essential grid https://theme.co/docs/essential-grid

Hope It Helps
Thanks

1 Like
#8

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.