Hello!
Since the WP update, some of our The Grid galleries are not fully-loading the thumbnails. When you click the thumbnail, the entire image DOES show up, just not in the thumbnail. See screenshot below of gallery. Page is https://www.formasteel.ca/products/panels/ii-6-panel/
Hey @Bronwyn,
I see the issue in your site but I couldn’t replicate the issue in my test site using the latest version of The Grid. If you haven’t update The Grid yet, please do so. The plugin’s changelog says that there’s a fix for the Masonry layout issue. You can see the changelog at the bottom of this page: https://codecanyon.net/item/the-grid-responsive-wordpress-grid-plugin/13306812
If you’re using the latest version, would you mind exporting your grid and make it available for us to download using file sharing services like Dropbox? That is so we could check the grid’s setup and we might trace the cause.
Thanks.
I don’t have an available update in my plugin area for The Grid, so i am not sure how to update it further, as it is a paid plugin, but i have it bundled with X theme?
Hey @formasteel,
To get the latest version of The Grid plugin, delete the plugin via WordPress admin > Plugins screen and re-install it via Pro > Validation > Extensions section.
You can also compare the plugin version with what’s installed on your site by visiting https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195
Hope this helps!
Hey Nabeel, I will try this out! Thanks for the help:)
Let us know how it goes,
Cheers!
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