The grid excerpt inconsistent


I’m using The Grid plugin to display multiple article/posts throughout the website
unfortunately not all the excerpts are showing when clicking through (using the arrows left / right).
I can’t figure out why this is happening and help would be much appreciated.

This inconsistency is bugging me for quite some time now and was hoping with the new release of X
it would somehow magically function correctly :wink:

Kind regards

A view screenshots as an example, but as I mentioned this is happening throughout the whole site

Additionally, when in The Grid plugin area, somehow it’s showing 3 times the Post Type “Berichten” ??

Hello Soejon,

Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:

  • Pro theme 4.0.5
  • X theme 8.0.5
  • The Grid 2.7.8
  • WordPress 5.6
  • PHP 7.4

This latest release contains fixes for several issues so be sure to check out the changelog:

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

This issue could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

  • Testing for Plugin Conflict
  • Theme Update
  • Child Theme
  • CSS/JS Customization
  • Disabling Cache
  • Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role

To know how to create a secure note, please check this out: How The Forum Works

Please let us know how it goes.

Hi @ruenel,

Thanks for your feedback;

  • Updates have been installed.
  • Checked for conflicts.

So far it seems to occur when using > Grid Type > Masonry,
then randomly the excerpt shows/dissapears.

So help would be much appreciated, see secure note

Hello Soejon,

Thanks for sharing your credentials. I went ahead and checked your dashboard. It seems that you have added your post content with Cornerstone page builder but you have not inserted the post excerpt to each post and The Grid display the excerpt from the “Manual Excerpt” box because of that your post grid doesn’t display excerpt to all posts.

Post with excerpt

Post without excerpt

Hope it helps

hi @prakash_s

Thank you, somehow the excerpts have been deleted during update,
before the update they were all filled actually. nonetheless I’ve refilled the excerpts manually as you suggested.

Kind regards!

Glad to hear that this is now resolved.

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