The Grid - Ajax Loading does not work anymore

[afinkdesign]

Hello,
since I have updated the ajax loading doesn´t work anymore.
I have tried anything.
Deactivated Cache
Updated the plugin and the Theme
Generated a new Grid an new sites

Can you please help me out.

Thank you so much
Cheers
Alex

[marc_a]

Hi @afinkdesign,

Thanks for reaching out.

There could be a plugin or custom code that affects the gird ajax loading.

I recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY

Hope that helps and let us know how it goes.

Thank you.

[afinkdesign]

Hey there,

thanks for your reply.
I have tried your steps but unfortunately nothing helped.
I could not find the problem. Can you please help me out?

Thank you so much for your help!

Kind regards
Alex

[tristup]

Hi Alex,

It seems that the Grids are loading perfectly. If you are still having the issue, I would recommend you to check after clearing all types of cache if that issue still exists or not. If that is not the case and you are trying to point out something else, please provide any screenshot marked with the issue or any video that helps us to recognize the problem. Please find the screenshot that shows what we are seeing currently.

Thanks

[afinkdesign]

Thanks for your reply,

the grids are working but the AJAX loading does not work.
This grid should not load all items at once. It should load more items on scroll or on click. But this function does not work anymore.

Kind regards
Alex

[christian]

Hey Alex,

The Ajax load function works. You’ve just configured the grid incorrectly.

1. Your Item Number should be 0 not -1.
   
2. Your Ajax Method should be On Scroll not On Click.
   

I tested that and it works.

Hope that helps.

[afinkdesign]

Hello,

thank you very much. That was the trick.

One more question:
The Grid has 125 items. I have activated Filters (dropdown list) and a search.
Is there any possibility that the items which are not loaded yet effect the filters and the search?

Thanks for your help.

Kind regards
Alex

[tristup]

Hi Alex,

Great that it works for you. The filters are work with the AJAX load functions too.

Thanks

[afinkdesign]

Hallo,

on my page the filters are not working with ajax load. Only the loaded items apply in the filters.

Cheers
Alex

[ruenel]

Hey Alex,

I have tested your grid and the filter works only to the loaded element. The filter does not load other elements. You need to click the load button first before it can be filtered.

Hope this helps.