The editor is not loading... error coming!

Support
#1

Please note my website I have updated to latest wordpress all is fine but unable to edit any of the pages. Error coming as

Screenshot at https://p23.p4.n0.cdn.getcloudapp.com/items/DOukdDXe/e3631a49-fc3b-404a-a3ab-496c152d88be.png?v=b75e8e2a5947b05cd8221c252ee41677

Please suggest how to get it fixed. have already paid for the latest version of plugin > updated the plugin and it yet not fixed the error.

#2

Hello @b4uindia,

Thanks for writing to us.

It might be the issue of plugin conflict or cache issue, I would suggest you troubleshoot a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache

If none of those work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

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