The design of my template is broken

[Pao]

I´m really sorry, but I new with this template and I ignore what I did with the template but I can´t see it properly.
it looks as it was losing it boxes.
Could you please give me a hand

[ruenel]

Hello Paola,

Thanks for writing in! To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Best Regards.

[christopher]

Hi Paola,

Thank you for providing the login information, I checked the website and everything seems to be alright except the version of the theme which should be updated to 7.2.2. Other than that I do not see any problems, would you please kindly give me more information and maybe a screenshot of the problem that you are experiencing?

Thank you.

[Pao]

!

It is how I see my web

[Pao]

I can´t see the structure of the template as it was (normal)

[Pao]

This is normal to me

[christian]

Thanks for providing screenshots, Paola.

I find it weird that it’s the button that’s causing the issue. Everything is normal including the button.

I saved your page as a template and loaded it in a test page (see secure note) and removed the button in the test page and that fixed the columns.

Would you mind deleting the button in your home page and redoing it?

Thanks.