Text looks different in backend and frontend

[INcroatia]

Hi there,

We’re experiencing an issue on this page, which we need help with.

Viewing the page once we’re not logged in shows the text on the greyish purple pattern background like simple, plain text;

when we are loogged in, the text looks like it should.

It looks like this issue has happened after updating Pro to newer versions (at least according to our clients).
We went inside the page to hopefully see what was the cause of the issue, but couldn’t find it. Any insight would be helpful.

[marc_a]

Hi @INcroatia,

Thanks for reaching out.

There could be a plugin or custom code that affects your live preview or you can clear the Pro style cache by going to Pro > Settings then go to the System section and click the button Clear Style Cache.

I also recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY

Thank you.

[INcroatia]

The issue ended up solving itself in some way in the end.

[marc_a]

Hi @INcroatia.

Thanks for reaching out.

Maybe it’s just a browser cache on your end and we’re glad that the issue was already solved. If you have any other concerns regarding our theme features, feel free to reach us.

Thank you.