Testimonials Showcase shortcode no longer displaying in Pro 4.1.4

[scotbaston]

Hi Guys,

The shortcode for the plugin ‘Testimonials Showcase’ is no longer showing any testimonials since the latest update to Pro 4.1.4.

I have done the following:

• Cleared Style Cache
• Cleared WPRocket Cache
• tried the Raw Content element, the Content element & the Classic Raw Content element… they all behave the same

I can see no errors on the console, and I can see the html looks correct in the code view

I would appreciate any assistance please…
link to example

[scotbaston]

This appears to be related to the Yoast SEO Plugin, as when I disable it the testimonials come back up…

is there anything you can advise other than don’t use Yoast?

[marc_a]

Hi Scot,

Thanks for reaching out!

I just check the page link and found out that there’s a code that forcing the testimonial to display none. In order to fix your issue we need to override the CSS code, please add the code below in your Pro > Theme Options > CSS.

.ttshowcase_slider {
   display: block !important;
}

Please note that custom CSS code is outside the scope of our support. Issues that might arise from the use of custom CSS code and further enhancements should be directed to a third-party developer or you can avail One where we can answer questions outside of the features of our theme.

Hope that helps.

Thank you.

[scotbaston]

Thanks @marc_a although the css is part of the slider code… ie you take out the display css and it displays ALL of the testimonials at once…

So while I recognise this is outside of the scope for support, your suggestion doesn’t work

[prakash_s]

Hello Scot,

I checked your site it seems that the testimonial slider is working fine at my end. Please have a look at the given screenshot below.

Thanks

[scotbaston]

It is working as I have temporarily deactivated the Yoast Plugin

[christian]

Hey Scot,

Please test the shortcode outside of the Content Builder and also test in the default WordPress theme. If the issue persists in both tests, this is a conflict between Yoast and the testimonial plugin and you need to report to both authors of the plugin.

If the Content Builder causes the issue, try updating to Pro 4.1.5. If the issue is not fixed after that, please give us WordPress admin access so we could see your setup and try to replicate it on our end so we have information to report to our development team.

Thanks.