Template manager will not open

[waynepatt58]

For some reason the template manager will not open, is this a known bug?

[rad]

Hi @waynepatt58,

Thanks for reaching out.

Unfortunately, I couldn’t check it as the password is incorrect. Please provide the correct one and I’ll continue troubleshooting it

For the mean time, please deactivate your Breeze cache and test it again.

Thanks!

[waynepatt58]

I setup a new user account for you and tested, it works. While in the user section I noticed users I had never placed there so wondering if site has been hacked?

I turned off all the plugins but still got the same result.

[jade]

Hello Wayne,

Please try to increase the PHP memory limit of your site.

To do this, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

Let us know how it goes.