Template issue

[caroconcept]

Hello

Activation code is working for my website www.concept-in.net
So template is set up.

But when I go to x / templates … nothing happens
Or x / theme options … nothing

Can you help me ?

Best Regards,

Caroline

[ruenel]

Hello Caroline,

Thanks for writing in! Please make sure that you are up to date. Our latest versions are:

• X theme 7.1.1
• Cornerstone 4.1.1

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Most of the time, a loading screen (X > Theme Options or X > Templates) would probably because you have exhausted your PHP memory limit. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.

​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you.

PS: If this does not work, please go to X > Status and copy the results. It would really help if you paste the results in your next reply.