Hey guys,
Weird situation.
TCO exports are either not saving properly or fully exporting on a particular site that I copied to staging. I even deleted all other themes and plugins.
Other sites on the same server export just fine. I know it’s this site being affected in particular because the issue occurs on this same site cloned on two different servers. Everything is updated. So it’s not a server issue, theme issue, update issue or plugin conflict issue.
As you can see in the small screenshot below, the site in question exports only a .tco that is 28.5kb, when that exact same page template exports as 19.7mb off a different site and works just fine. It’s driving me insane - not sure why this is happening.
When I take that 28.5kb template and try to import it on another site, it seems the image bundles aren’t coming with it and the template is installed without all the images.
How can I fix this site so it exports tcos properly? It’s important this site in particular has the ability to export .tco templates properly.
Honestly I feel like this is a challenging one but I truly hope I just overlooked something small.
I’ve added a secure note so your team can login and find out what’s going on. Try exporting the “Home New” page yourselves and see what downloads and try to successfully import it elsewhere.