Tapping on blog article not working in mobile

[sansarlochan]

Hi

I was wondering why my bounce rate increased by 800% since one month. I was unable to find the solution.

Today I myself tried visiting my website https://www.sansarlochan.in from my mobile.

I found that when I was trying to open blog articles links from homepage…nothing was happening. And it is only happening in mobile devices. PC version is okay.

Even menus are not opening when I am tapping them. I am not sure if it is happening in my mobile device only.

Kindly solve this problem.

[jade]

Hi Sansar,

I have just checked your site on mobile and the links are working fine:

I have also asked other staff members to check on mobile and the links are working fine as well.

Kindly try to clear your phone’s cache or try checking it using other mobile devices.

Thank you.

[sansarlochan]

Thank you.

One thing more I wanna ask. I am unable to find Appearance>Editor section in my dashboard.

I don’t know why my bounce rate is increased by 800% …I am just searching and searching things and changes…

I also found that my current version is 6.5.6 …but still I see New version available msg…

Don’t know what is going on with my theme…

Can you please upload the theme again for me…I don’t find it correct…I am confused totally.

[jade]

Hello Sansar,

The issues you are getting on your site have nothing to do with the theme.

Some “security” plugins deactivate the theme editor. If you are using one of these plugins, check for an option to disable the editors and turn it off. So try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Alternatively, you can check the config file, wp-config.php for the definition:

define('DISALLOW_FILE_EDIT', true);

Change to false, comment it out, or delete it.

Hope this helps.

[sansarlochan]

Great it worked.

But my child theme got emptied. (style.css)
…how is this possible? I have a empty child theme now with no custom code that I had made.

[christian]

Hey Sansar,

That is not caused by our theme. Our theme has no capability to delete child theme styles. Please consult with a third-party developer to investigate that.

Thanks.