Switch single X license to 2 standalone cornerstone licenses

[tngflooring]

Hi,

I needed a license for cornerstone and purchased X thinking that was the only way to get it. I have since discovered my mistake and would like to switch the license. I purchased X 2 days ago. I also need an additional cornerstone license.

Hoping you guys can help out!

[marc_a]

Hi Richard,

Thanks for reaching out.

Regretfully, there’s no option to switch X to stand-alone cornerstone because they are different products.

Hope that helps.

Thank you.

[tngflooring]

Hi Marc,

I guess it helps a little.

Can you please refund the purchase so that we can get the correct license. The license has not been activated and the theme not installed, purchase was made 2 days ago.

[ruenel]

Hello Richard,

Envato/ThemeForest handle all requests related to the refund since we sell our product through their marketplace, and you can learn more about the process here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

By the way, you can get the Cornerstone license from here: https://codecanyon.net/item/cornerstone-the-wordpress-page-builder/15518868

Best Regards.

[tngflooring]

Hi Ruenel,

Thank you for the links, I’ll start the process with themeforest on Monday when I have access to the login info.

I have found the links to codecanyon now but thank you anyway. It would have been really helpful if it was available on the instructions page for cornerstone standalone

Standalone Cornerstone | Themeco Docs

Reading that left me with the impression that I needed X, it mentions logging into the dashboard but in the dashboard there is no mention (that I found) of cornerstone being available as a product outside of X.

[ruenel]

Hey Richard,

You are most welcome. I will make sure that your feedback will reach the person in charge with our documentations. It will be updated soon.

Cheers.