Surface Pro 4 issue on dropdown menu

[todd_huotari]

I am using a Surface Pro 4 devise, Windows Pro 10 is my operating system, my browser is Google Chrome. I use all of the latest versions.

On my website using a mouse the issue is that I have to click twice on the nav buttons to go to the pages with a drop down menu. If I hover over the Client Service nav button, nothing happens (it use to display the drop down menu). If I click on that nav button once, it shows the drop down menu. I have to click on the Client Service nav button twice to get to the Client Services page…same as for the About Us and News & Events pages. On the nav buttons that do not have a drop down menu, they only require a single click to get to the page…it appears the rules are different between navigation with and without drop down menus.

https://www.mktg-solutions.com/ - link to website

[christopher]

Hi there,

Actually, that is the default behavior of the theme as the Surface Pro is a touch device. There is no Mouse Hover over touch devices and that is why you will see the drop-down on the first click and then the second click will actually link to the page.

You can test the same thing with a normal none touch laptop by enabling the Google Chrome Developer toolbar and enabling the responsive mode and set the device to be desktop touch:

Unfortunately, you will need to live with that while using the Surface Pro as we do not have any way to determine if there is a mouse which hovers or it is a touch one. For example, the same attributes are available for iPad Pro and it has a big screen as a desktop but it is completely touch base with no mouse.

Thank you for your understanding.