Hi, I was having a discussion about a month ago with support staff and they just told me to transfer the discussion here. I am unable to validate or update my site, most recent email is here:
Hello There,
Thanks for updating in! Do you want us to update the X theme to the latest version? If that is the case, please make a site back up and provide us ftp credentials so that we can provide and update X.
Please let us know what you think.
–
Rue Nel
Themeco Support
{#HS:380586347-100746#}
I have all of this info and am ready to move forward. Can I pick up this conversation where it was left off? Thank you.