Superfly extension fail to install

[kiansalout]

I get this error

Downloading installation package from https://themeco-packages.s3.amazonaws.com/nd940c8c440f230138995a40c4daf0904/x_package/extensions/superfly-menu.zip…
Unpacking the package…
Installing the plugin…
Plugin installation failed.

An error occurred while installing Superfly: The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines. .

[nabeel]

Hi Kian,

Thank you for reaching out to us. It seems like a server side issue. Please verify the WP Memory Limit is at least 256MB or 512MB, PHP Time Limit max_execution_time is more than 3000, and the PHP Max Input Vars max_input_vars should be more than 2000.

Also please check with your hosting provider if the folder permissions are set correctly (see https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/)

In the mean time please check for the following:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/docs/version-compatibility. Please follow the best practices when updating your theme and plugins. See https://theme.co/docs/product-updates for more details.

2. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks!