SuperFly Error on install

[GeorgiaG]

I read a different thread and worked with support at SiteGround to update Memory but it did not help. I get an error message but the actual cause does not display. It can still be accessed in the Settings but settings are not saved. Also in error, I Installed it a second time and it allowed me to do that even though there was a previous inactive install.
Here is the previous thread. Since it did not work I am going to add my admin info. Can you please take a look? Thank you.

Error when installing Superfly

Screenshot https://www.dropbox.com/s/urdabi7i18e7q2a/Screenshot%202019-01-23%2014.29.43.png?dl=0

[friech]

Hi @GeorgiaG,

Thank you for writing in, please log in to your server via FTP or cPanel’s File Manager, navigate to this directory \wp-content\plugins, look for the superfly-menu folder and delete it, if there are multiple instances of this folder, please delete all the instances.

Then navigate back to Validation > Extensions panel and re-install the Superfly.

Hope it helps,
Cheers!

[GeorgiaG]

Hello @friech - there were not any folders or installs to delete. I deleted the single one from the plugins directory and when I logged in to the ftp folder there was not one or more. What else could be the cause?

[rad]

Hi @GeorgiaG,

I just installed and activated the SuperFly and it works without error. Could you try checking it again?

Thanks!

[GeorgiaG]

I tried and from a new browser jic. I had the same outcome. I can edit settings but it does not save them so it is there but will not function,

[ruenel]

Hello @GeorgiaG,

You no longer have to install SuperFly because it is already installed.

Installing it again will give you the error.

Please check your site now.

[GeorgiaG]

Thank you. There is still an issue. I may be doing something wrong now but even if I turn off the test feature It does not dismiss the default menu.

And it is still losing settings so for instance, it is visible and then it is not and the setting is back to menu button off. I did turn off SiteGround Caching so I am testing that to see if it makes a difference.

[christopher]

Hi Georgia,

I tested the case and logged in to your website and went to the SuperFly settings and changed the menu from right to left and it is working and showing the result.

So, the problem must have been the cache which you correctly detected. It is recommended that you turn off the cache while developing the website.

Thank you.

[GeorgiaG]

Thank you. Best.

[GeorgiaG]

The second part of the problem is that the main menu (not main menu in superfly) is still on screen. Is that due to my theme settings?

[ruenel]

Hello @GeorgiaG,

The SuperFly menu is a secondary navigation. When you activate this plugin, the main navigation will still be visible. Do you want to hide the main navigation? If that would be the case, please make use of this code:

.site .x-nav-wrap.desktop,
.site .x-nav-wrap.mobile,
.site #x-btn-navbar {
    display: none;
}

Please let us know if this works out for you.

[GeorgiaG]

@RueNel

.site .x-nav-wrap.desktop,
.site .x-nav-wrap.mobile,
.site #x-btn-navbar {
display: none;
}

I knew this was my bad but I could not find any info with my search terms. Thank you @RueNel!

[paul.r]

On behalf of my colleague, you’re welcome. Cheer!