Hi, quick update. I’ve come to realize that when people subscribe, they are receiving an email asking them to confirm their subscription (it just usually appears in their junk folder). So the button is working, however, two issues remain.
#1 - They’re no longer receiving the confirmation message once they hit subscribe.
And #2 - On my Mailchimp account, it’s set for a single opt in, but for some reason my site is using a double opt-in, which forces them to confirm their subscription after the fact (which is especially problematic considering those emails usually appear in their junk folder).
I scoured the forums but none of the troubleshooting advice has worked so far.
Please advise