Submenu does not go away once you hover over it

[KimAnn]

Hello

I can not figure out what is going on with my navigation submenu. As soon as you hover over it it will not go away. You can test it here:

http://devv.rayrolando.com/

Also the submenu bg color is a dark blue, which i want, but there is a white border at the top and bottom of the sub menu. I have never seen this before can you please look at that as well?

I will post private login details below.

Thank you.

[ruenel]

Hello Kim,

Thanks for writing in!

Please go to X > Theme Options > Header > Navbar and set the “Navbar Top Height” to at least 98 pixels.

And to resolve your submenu background color, you will need to update your custom css and use this:

.x-navbar .desktop .sub-menu,
.x-navbar .desktop .sub-menu a {
    background-color: #193a64;
    color: #fff !important;
    text-transform: uppercase;
}

We would love to know if this has worked for you. Thank you.

[KimAnn]

Thank you. The submenu is still very wonky and lingers. If I hover over “elevate with me” for example, then take the cursor to the page (not to another menu item) it stays there and even if i click on the page it does not go away.

[ruenel]

Hello Kim,

Can you please test for a plugin conflict? You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

And since you are using SiteGround, please clear your site cache or at least temporarily disable the supercacher in your hosting panel? The SuperCacher is developed by SiteGround exclusively for their customers. It increases the number of hits a site can handle and boosts the website loading speed. The SuperCacher includes 4 different caching options for maximum optimization of your websites. You can access the tool by clicking on the SuperCacher icon in your cPanel.

For more information about this, please check it out here: https://www.siteground.com/tutorials/supercacher/supercacher_intro.htm

Hope this helps.

[KimAnn]

Hello- I already did both of those things, but I deactivated all the plugins again for you to see and troubleshoot now.

[lely]

Hi Kim,

Thank you for the update. I did more testing and I can confirm it is a bug. I have added this to our issue tracker for more investigation. We are really sorry for the inconvenience this has cause you.

[rad]

Hi Kim,

As we confirmed this bug, this issue is now fixed and should be available in next update.

Thanks!