Sub menu in navigation not dropping down on desktop? but works on mobile

anyone know why the submenu does not drop down? is it hidden behind something ?

Hi Vincent,

Thanks for reaching out.
I have checked your website and found the issue you described here. There might be some different reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.


we have tried disabling plugins, but was not successful. we have not used for some time already and a bit rusty… can you help take a look?

Hello Vincent,

I have checked the page and the submenu is not visible because it is behind your fullwidth slider. Please check out this thread:

We would like to check your header settings. Please provide us access to the site. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works


we have tested out the z-index thing, and really dont see it at all…

the user name has also already been provided in the first posting.

Hello Vincent,

I tried to access your site but the given login details are not working. Please recheck and send us if the given solution doesn’t work for you.

I checked your site it seems that you have set the Header bar fixed height, I would suggest you set the Height as “auto”, Overflow as “Visible” and uncheck the Scrolling checkbox.

mainheader-Header-Builder-Pro (1)

Hope it helps

thank you for your screen shots, i think we go it working from this kind of setting. thank you for sticking with us on the support here! we got it!

Hey Vincent,

I check your website and we’re glad that you’re able to figure it out! If you have any other concerns or clarification regarding our theme features, feel free to open up a new thread.

Thank you.

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