Hi there, issue with menu. I have structured the menu with top links and sub-Indicators.
If you go to one topplink, and want to switch to another sub-indicator, this is not possible. the sub-indicators do not open. this occurs on iPad.
Pls advise.
Another question. at one breakpoint the menu uses two lines. I would like to align the left, I tried with flex box, but it does not word.
Is this request active?
Hi @jbreits,
Thanks for reaching out.
Your site has been checked in ios and the sub-indicator works fine, can you please provide any screenshot marked with the issue or any video that help us to recognize the problem you are having.
For the second one, to make the menu item left on that specific breakpoint you need to add the following custom CSS code into the Theme Options > CSS, please mentioned the specific breakpoint along with the code.
.x-anchor-text-primary
{
text-align: left;
}
Remember that the above code will work if copied as it is and don’t conflict with any existing style.
Please note that the code provided serves only as a guide to help you get started custom coding on your own if there’s no option offered in our theme or the products we bundle.
We do not provide support for custom codes that means we can’t fix it in case it conflicts with something on your site nor will we enhance it.
Thanks
The sub-indicators open once, but if you are on a sub-page, they do not open again
Hi @jbreits,
I don’t see anything on the video you uploaded, can you make sure it is working properly.
Hope that helps.
Thank you.
It is working om my side. See screenshot. Maybe you download it?
to reproduce the error:
The issue occurs on iPad, not iOS, it works fine on a Mac.
Hi @jbreits,
I am another staff checking in your thread. When I investigated your site, I found a JS error. You have added this:
$('#s').attr('placeholder','Suche');
jQuery(".search-results .excerpt p").html(function(index, html) {
return html.replace('...', '<span>Read Morasde</span>');
});
Most of the time, one JS error will affect the behavior or trigger events of the page. Please have your code updated and use this code instead:
jQuery('#s').attr('placeholder','Suche');
jQuery(".search-results .excerpt p").html(function(index, html) {
return html.replace('...', '<span>Read Morasde</span>');
});
After doing the code changes, make sure that you have clear all your plugin caches before testing the site again. You may need to clear your browser cache or use private browsing mode when using the iPad.
Best Regards.
Hi @ruenel,
thanks for your help. I have changed the code as suggested, then cleared the server each, then cleared the iPad cache. Unfortunately, the error still exists.
Hi @jbreits,
It seems there might be some different reason behind the issue, I would suggest you troubleshoot a few common issues on this.
1.Plugin Conflict
2.Child Theme Related issue
3.CSS/JS Customization
4.Disabling Cache
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
hi @tristup,
thanks for your help!
I found some code in the header js, which caused the error.
Everything works fine now!
Hi @jbreits,
We’re glad that you’re able to solve your issue. If you have any other concerns, feel free to reach us.
Thank you.
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