Stuck in validation loop

[DanGuerin]

Installed X on a new site, unknown to me it was running on a temporary URL, which X successfully validated to. Now that the permanent URL has resolved, X became unvalidated. In my account I changed the temporary URL to the correct one but now I’m stuck in a validation loop, where I input my purchase code, validation is confirmed and then immediately switches to un-validated again.

I’ve read all the online support - There is no option in my themeco account to ‘revoke’ license and the URL for the license is identical to the one shown in wordpress settings.

[prakash_s]

Hello @DanGuerin,

Thanks for writing to us.

I checked your site dashboard, I went ahead added the license key and now the site is validated now. Please have a look at the given screenshot below.

It might be the issue of browser cache or any browser extension that is stoping to validate the site.

Thanks

[DanGuerin]

Thank you, this worked.

[tristup]

Hi @DanGuerin,

Glad that it worked.

Thanks