Strange MEC behaviour destroys page formatting

I have resorted recently some pages in the menu, created new pages. And now all pages which using MEC have a strange behaviour and destroys the formatting. If I open it with the pro editor, everything looks fine. If I remove the MEC shortcode from these pages, everything looks fine. I have removed for testing all CSS, but the problem was still there.

How it looks:

How it should look:

Same problem on these pages and other pages that use MEC shortcodes:



Hello Thomas,

Thanks for writing to us.

I tried to access your site’s dashboard. It seems that the given credentials are not working. Please recheck and send us again. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache

If it doesn’t work for you please send the correct login details so that we can check your settings.

Thanks

Hi prakash
I have tested the login, it should work.

If I disable MEC, everything looks fine. But I need the tool for my business, it is important to me.

I have no caching plugin and removing global CSS / JS has no effect to the problem.

Hello Thomas,

I checked your login details but it is not working on my end. Please double-check and send us again.

Thanks

1 Like

strange… i have reset the password

image

Sorry for the circumstances. Is the login working?

Hi Thomas,

The login works this time. It has been found that you are using the Content Area, which might be the reason behind your issue. I went ahead and added the MEC shortcode into the Text element and it is working now.

Thanks

1 Like

Wow that is super strange, because it was working for more than one year without any issues :open_mouth:

/e: I just forgot to say a big THANK YOU! :heart_eyes:

Hi Thomas,

We’re glad that my colleague was able to help you with your problem. If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

1 Like

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