Stop automatic payment for max License

Support
#1

Hello,
I don’t need this license anymore, how can I stop the automatic payment?
kind regards, Astrid

#2

Hi @lumijans,

Thanks for reaching out.
You can cancel it from your Themeco Account > Billing by following the below steps.

  1. Log in to your Themeco Account.
  2. Click into the Billing menu in the top right corner.
  3. Click into the Subscription tab.
  4. Click into the Details button.
  5. Mouse over into the Click Here link.
  6. Then click on the Cancel My Subscription.
  7. Please find the screenshot below explaining the steps.

image
image1228×405 39.6 KB

Hope it helps.
Thanks

#3

Hi Tristup,

Thank you, it works.

kind regards, Astrid

1 Like
#4

Hi Astrid,

Glad that we are able to help you.

Thanks