Still having horizontal scroll bar issues on mobile

Support
#1

Hi, there is another issue of the horizontal scroll bar appearing while viewing my sites on mobile. Please see the secure note for site details

#2

Hi @Nalwi,

Thanks for reaching out.
I have checked both sites on my Android mobile device but didn’t find the issue you described here. Can you please provide any screenshot marked with the issue or any video that helps us to recognize the problem? Also please mention the device, browser name and version, and also the operating system you are using, which helps us to replicate the issue at our end.

Thanks

#3

Hi, please see the video link attached in the secure notes

#4

Hey @Nalwi,

In your site posted in the secure note, something in the footer is causing the horizontal scrollbar. To troubleshoot this issue, please duplicate your footer and assign it to the test page. Please then remove elements in the footer one by one. The last element taken out that fixes the issue is the cause. You can point us out to that element and we’ll investigate further. We’ll solve 1 site at a time to avoid confusion.

Thanks.

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.