When using the sticky header it works as you scroll down but when you scroll back up, the top 50-100 pixels of the page are trapped under the header. Then you hover over a menu item and the screen jumps back down to where it’s supposed to be. Any ideas on how to fix this issue?
Hello Marty,
Thanks for writing to us.
I have checked your website and found the problem you described. It might be the parallax setting or something else which is the reason behind your problem. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
- Theme Related Issue
- Plugin Conflict
- Theme Update related issue
- Child Theme Related issue
- CSS/JS Customization
- Disabling Cache
- Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please provide login credentials for your site in a secure note to examine it further, including:
- WordPress Login URL
- Admin-level username and password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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