Sticky bar disappearing on mobile

Support
#1

Hello,

When there is an additional bar above the sticky bar, it disappears on mobile. If you scroll to the bottom and back to the top a few times, you will notice. I will add a secure note with access details to the site. Thank you!

#2

Hello @DCS,

Thanks for writing in! Are you using the latest version? Please provide us the URL of the site so we can check it in our mobile phone as well.

Best Regards.

1 Like
#3

Yes, it’s the latest version. I have provided the URL and login details in the secure note above.

#4

Hi @DCS,

I have checked it on my Android mobile phone and found the Sticky bar is working fine. If you are still having this issue, please mention the device, browser name and version, and also the operating system you are using, which helps us to replicate the issue at our end.

Thanks

1 Like
#5

The issue is still occurring for me on iPhone on both Safari and Chrome browsers. Device details are below. Thanks!

#6

Try again in 6.1.6 we had a bunch of sticky bar improvements in this release. I had this issue on another site of mine and it’s gone now and it looked similar to your issue. Thanks and let us know if you have any issues here.

1 Like
#7

The update to 6.1.6 has resolved the issue. Thank you!

1 Like
#8

Music to my ears, have a great day.

1 Like
#9

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.