Hello,
I recently enabled the sticky header however it seems to be covered by some checkout items as well as the checkout processing overlay. Can you help?
Hello,
I recently enabled the sticky header however it seems to be covered by some checkout items as well as the checkout processing overlay. Can you help?
Hi Joseph,
Thanks for reaching out.
I have gone through your site and page you mentioned but didn’t find the issue you specified in the thread.
If you are still having the issue, please let us know the exact steps to replicate the issue, it helps us diagnose the problem.
It has been also found that site design is keeping changing, in that case, it is very hard to recognize the issue.
Please let us know if you still having the issue after complete the update.
Please remember that we don’t offer any support to the issues related to custom code or any type of customization.
NOTE: As per the screenshot you have given, it can be assumed that the issue might be with the z-index value set to the associated elements.
Thanks
Hello Tristup,
I realized it was a problem with the z-index on those specific classes. I just adjusted them to be less and the problem was instantly fixed. However I do not know if the issue with the checkout processing overlay is still happening as you only see it when a payment is actually processing.
Hello Joseph,
I checked your website and try to recreate the issue as you have mentioned, unfortunately, I could not replicate the issue at my end
Have a great day!
Thanks
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.