Static Homepage Problem with X PRO

Support
#1

I have already created over 30 pages with Pro but when I try to assign a static homepage I get the following error message:
image

I have already deactivated all plugins and tested - no change!

#2

This is a major problem since I can’t setup the index / homepage.

#3

Hi Guido

Thanks for reaching out.
Sometimes the only screenshot doesn’t help us to recognize the issue you are having. I would like to request you create a new thread to share the credentials in the secure note to investigate your issue further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Thanks

#4

Secure Note send

#5

Hi Guido,

It seems some of the plugins are behaving weirdly, and that might be the reason behind your issue. To further investigation can you please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Thanks

#6

Secure Note send - the Site is not live

#7

Hi Guido,

It seems that the Front Page is associated with a Layout which is having the issue. I went ahead and disassociate the Layout from Front Page in your staging server and now the home page starts coming. I would suggest you do the same in your Live server to get rid of the issue.

Pro (1)

vahl-Layouts-Pro
vahl-Layouts-Pro923×842 59.8 KB

Hope it helps
Thanks

#8

Perfect … thank you so much! That solved the issue.

#9

You are most welcome.
It’s good to know that @Tristup was able to help you out.

#10

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