Staging license error message “Uh oh, we couldn’t check if this license was valid. Details.”

[bmacklin2]

The only search result on the forum discussion on this topic is closed.

[marc_a]

Hey Bethany,

Thanks for reaching out!

We need to check your staging backend settings, would you mind sharing the admin credentials? To do that, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.