Split Support topic

Support
#1

I get the same issue page does not load the cornerstone contents… when editing from the backend for all site. It only loads the header and footer all the contents is blank - yet the sections are there listed on the left panel
any idea of a fix please

#2

Hi There @neilr2096

We have pushed an update for X theme & Cornerstone. Could you please try update your setup and purge your server cache before testing your site again.

Let us know how it goes.
Thanks!

#3

I have the same issue, have performed this updates but nothing happened.

#4

Hey @diamela,

Could you please update to the latest versions?
Our latest versions are:

  • X theme 5.2.3
  • Cornerstone 2.1.4

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If nothing is working, please provide us access to your site so we can take a closer look.

Please let us know how it goes.

#5

Still no change for me

#6

Hey @neilr2096,

Could you please provide your url and access to your site if possible so that we can take a closer look?

Thank you in advance.

#7

Site Details

#8

Where can we login? /wp-admin redirects to a 404.

#9

Site Login

#10

Hi,

I checked and I can see it didn’t load the first time but it did get loaded the second time.

Can you try adding the code below in your wp-config.php file located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You may add it before this line of code.

/* That's all, stop editing! Happy blogging. */

Hope that helps

#11

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