Something wrong after updating x

[jancommunicatie]

Hi there,

I have a staging site which doesn’t work properly after updating X and Cornerstone. Only the header is visible.

Site: test.fenbwindpower.nl

Does anyone know what to do?

Jan

[lely]

Hello Jan,

We’re sorry you’re having this issue. Please try reinstalling X and Cornerstone manually. It might be corrupted. Please check the following guide.

Hope this helps.

[jancommunicatie]

Hi Lely,

Is this possible without damaging the website or content? The child-theme will stay, or not?

[jade]

Hello Jan,

Just to be sure, please keep a full backup of your site first. The child theme should remain intact even if you reinstall X and Cornerstone but it’s best to have a backup just in case you’ll need it.

Hope this helps.

[jancommunicatie]

Hello,

I manually installed X and Cornerstone, the php version is the latest one and I deactivated almost all plugins.

But the website fenbwindpower.nl still has serious issues.

Do you know what to do?

Jan

[jancommunicatie]

I also got this message form WP says the problem is with X.

[start message]

Als je hulp nodig hebt met dit probleem, kan je gevraagd worden om de volgende informatie:

WordPress versie 5.4.1

Huidig thema: F&B Windpower (versie 1.0.0)

Huidige plugin: (versie )

PHP versie 7.3.4

Error details

===========

Een fout van het type E_COMPILE_ERROR werd veroorzaakt op regelnummer 185 van het bestand D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-content\themes\x\functions.php. Foutmelding: require_once(): Failed opening required ‘D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs/wp-content/themes/x/framework/functions/helpers.php’ (include_path=’.;C:\php\pear’)

[ruenel]

Hello Jan,

Can you please enabled your debug mode? You can do this by opening wp-config.php and adding

define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

When you revisit the page, you should have some error output describing the issue in more detail. If you wouldn’t mind, please provide us your FTP details instead so that we can check the theme files as well.

Thank you in advance.

[jancommunicatie]

Hello,

I added the code as you said. I will give the ftp details in a secure note.

Thanks

Jan

[ruenel]

Hello Jan,

This issue is happening because you are using a legacy child theme. The _landmark-header.php in your child theme /wp-content/themes/fenbwindpower/framework/views/integrity needs to be relocated into the new location which is suppose to be in /wp-content/themes/fenbwindpower/framework/legacy/cranium/headers/views/integrity.

I went ahead ahead and relocated the file already. Kindly make sure that you are using the updated X theme 7.2.3 and Cornerstone 4.2.3. Please check your site now.

[jancommunicatie]

Hi,

I still get the message that there is a fatal error. The message is this:

Fatal error : Uncaught Error: Call to undefined function csl18n() in D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-content\themes\fenbwindpower\functions.php:88 Stack trace: #0 D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-includes\shortcodes.php(343): x_shortcode_recent_posts_v2(Array, ‘’, ‘x_recent_posts’) #1 [internal function]: do_shortcode_tag(Array) #2 D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-includes\shortcodes.php(218): preg_replace_callback(’/\[(\[?)(cs_tex…’, ‘do_shortcode_ta…’, ‘[cs_text]\n<h2 c…’) #3 D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-content\plugins\cornerstone\includes\shortcodes\column.php(111): do_shortcode(’[cs_text]\n<h2 c…’) #4 D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-includes\shortcodes.php(343): x_shortcode_column(Array, ‘[cs_text]\n<h2 c…’, ‘cs_column’) #5 [internal function]: do_shortcode_tag(Array) #6 D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-includes\shortcodes.php(218): preg_replace_callback(’/\[(\[?)(cs_col…’, 'do_shortcode_ta in D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-content\themes\fenbwindpower\functions.php on line 88

I’ve checked and I am usring X theme 7.2.3. and Cornerstone 4.2.3. So can you see where there is another problem?

[rad]

Hi Jan,

The issue is with the custom code from your child theme and it’s no longer compatible with the latest theme version. I recommend removing your custom code from your child theme’s functions.php and test it again. Your custom code is related to x_shortcode_recent_posts_v2

Unfortunately, we don’t maintain or provide support for custom codes.

Thanks!

[jancommunicatie]

Hi,

Thanks for the (another) quick response.

The website is no better, but the Portfolio page isn’t working well, do you know if there is another conflict with code?

https://fenbwindpower.nl/portfolio/

Thanks, Jan

[lely]

Hi Jan,

I found the following error on the page:

Please try switching from child theme to main X theme. If the issue persists, please try to reinstall both X theme and Cornerstone. It might be corrupted because there are 500 interval server error too on the console.

Do let us know how this goes.

[jancommunicatie]

Hello,

I manually installed X and Cornerstone 3 days ago, but you still advice to do a fresh install?

Thanks again,

Jan

[lely]

Hi Jan,

Because this error:

:  Uncaught Error: Call to undefined function the_field() in D:\appdata\IIS\vhosts\fenbwindpower.nl\httpdocs\wp-content\themes\fenbwindpower\framework\views\integrity\content-portfolio.php:44

There is no the_field() on that specific content-portfolio.php file. Nothing on line 44 or any of that part. That’s why I thought you have added it. That was direct customization. Is this fenbwindpower the name of your child theme and not x-child? In that case just switch to main x theme. The root cause is your customization.