Something is broken

Support
#1

Hi there,

Something is broken on my site. I can’t update Pro, I can’t save new pages and WP Rocket is showing an error.

I’ve tried to deactivate WP Rocket (which I installed a couple of days back), but it doesn’t seem to be that.

Can you help me out? I’ll send my login info…

#2

A little update… only my frontpage is showing. All my other pages are blank…

#3

One more update…

I’ve downloaded to WordPress 5.2.4 and everything works again. 5.3 seems to be corrupted…

#4

Hello @Kobber,

Thanks for posting in! Since you will really have to update to WP 5.3, I would recommend that you enable the debug mode so that we will find out what is causing the error. You can do this by opening wp-config.php and adding


define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

Kindly update WordPress to 5.3 again. When you revisit the pages, you should have some error output describing the issue in more detail.

Please let us know what is the error message.

#5

Hi again,

I have updated the wp-config file - will you take a look again?

Thanks in advance!

#6

Hi @Kobber,

Thank you for the update. I checked your setup and I’m seeing several WordPress notices when I go to the update screen. Try doing a manual update this time to the 5.3 version which is explained here:
https://wordpress.org/support/article/updating-wordpress/

Scroll down to the manual update section and follow the steps, don’t forget to back-up files and database first!

Usually these issues are related to file permissions, if you have ssh access you can try the following:
https://aaronjholbrook.com/wordpress-permissions-update-error-resolved/

Let us know how this goes!

#7

Perfect Nabeel,

It seems to work fine now!

#8

We’re glad that the issue was resolved, @Kobber.

#9

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