Some sections disappear in cornerstone editing mode

Hi

I have a really weird problem. One of my pages doesn’t display some sections in cornerstone. The page looks fine on the website, but you can’t edit some sections as they do not appear in editing mode.

Quick and short video here: https://youtu.be/-h94RAmRatU

Looking forward to a solution. This page has to go live at 5pm (GMT +8). Thanks!

Hello There,

Thanks for writing in!

For the meantime, you can use the skeleton mode to edit the page for faster response and easy access of the elements on the preview area.

I noticed that some parts of the columns is using global blocks. You can only edit those blocks in X > Global Blocks.

Hope this helps.

Hi Thanks for your quick reply.

Trouble is, I can’t ask my client to use skeleton mode for edits. It needs to work in Cornerstone.
I am well aware of Global blocks and the functionality, I need to make sure that all the copy in the left column is editable for my client. This is not the case now.

Video has been processed now too. Pls have a look.

Hello There,

Thanks for updating in! You have 4 global blocks and only 3 were assigned. Could you please remove this 4th one?

And make sure that all your custom html code has been closed properly. Any unclosed <div> added in the text element will messed up the page layout.

Please let us know how it goes.

Thanks heaps. This worked

We are delighted to assist you with this.

Cheers!

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