Some missing Font Awesome icons

Support
#1

Hi everyone, I hope you are all keeping safe.

I’ve noticed over the last few weeks some of my Font Awesome icons are not displaying. If you take a look at this page:

https://followtheboat.com/ftbmates/

You’ll see the two youtube icons have been replaced with generic icons, whilst there are missing icons for Monthly Prize Draw, FTBMerch and VIP forums.

Also in the footer under FTBMMATES ACTIVITY the links to the forum threads look indented because there is a missing icon from there too.

Any idea why this has happened? I am running the latest version of X and Cornerstone, and this particular page is not cached, it should load new every visit.

Thanks

#2

Hey @demonboy,

It looks like you’re using your own Font Awesome setup. We need to know if this is an issue with the parent theme and not by customizations so would you mind doing the following in a staging copy of your site if you can’t do tests in your live site.

  • Disable all optimizations
  • Switch to the parent theme
  • Remove all custom CSS code in Theme Options > CSS and anywhere you placed custom CSS.

If the issue is fixed after that, please have a developer fix your optimization setup and/or custom Font Awesome setup.

If not, please give us Staging WordPress Admin access in a Secure Note. In case you don’t want to create a staging copy, please allow us to do troubleshooting in your live site. Just note though that there’s a risk of breaking your site doing so.

Thanks.

#3

OK, scrap all that, I’ve worked it out. I’d disabled the Font Awesome plugin for some reason! Doh! Sorry to waste your time.

#4

No worries, @demonboy. Glad you got it sorted.

#5

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