Some Grids are not Installing

Support
#1

I’m running Pro 5.1.5. I downloaded the file with all the grids and it would not install. It gave an error that the file was not formatted properly.

I downloaded them individually. The three that give that error are Granny Smith, Micro Mondrian, and Auto Divider. All the rest installed with no problem.

#2

Hi @Sheri17,

Thank you! We’re looking into this and will have corrected versions uploaded soon. I’ll confirm here when they’re available.

#3

We’ve uploaded replacements for the affected templates. You can simply re-download them from the Gridorama page in your account dashboard. Thanks again for pointing this out!

#4

This issue still exists.

#5

Hi @kademcconville,

We will investigate it further and let you know about it. Please make sure that you are using the latest version of the theme.

Thanks

#6

Using latest Version, correct. Slackin’ is just one example.

#7

Hey @kademcconville,

I tried to install the Slackin’ in my development website and I was able to import it without any issues. Please download again the files from your themeco dashboard and let us know how it goes.

Thank you.

#8

Hi @kademcconville,

I was double checking this and can confirm it doesn’t upload on all installs. We’re looking into it and will hopefully be able to correct it by reuploading a modified template file later today.

#9

Hi @kademcconville,

The Slackin’ template has been updated in both the “All Templates” and individual download. It should import properly now.

#10

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